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pc_tech_guy_2003 a posé la question dans Computers & InternetHardwarePrinters · il y a 1 décennie

Anyone else had problems with an HP Officejet j4850?

Just curious to see if anyone else is having a similar problem with the HP Officejet j4850. Mine klunked out on me, displaying the message: "Incompatible Tri-color ink cartridge".

What is really bad is the fact that we have used this same cartridge (came with the printer) for over six months, and it just now gave us problems. I can't print anything color, and I cannot even align or clean the cartridges while the color cartridge is still in the printer.

I know whats wrong (a malfunction with the printer), and I know the symptoms (printer wont work, large amount of color ink sprayed everywhere on the inside of the printer), I am simply curious if anyone else has had this problem.

1 réponse

Pertinence
  • Anonyme
    il y a 1 décennie
    Réponse favorite

    I have a different Officejet model, but had the same issue with the cartridge suddenly showing that incompatible message. Thankfully I was able to resolve the issue by replacing the cartridges.

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