Tray two on HP Laserjet P 3010 is going up and down.?

Question

When I try to print to the printer tray 2 moves up and down about a half a dozen times, and stops in the up position.  It does feed the paper into the machine, but it doesn't print anything.  If you try again it then jams the paper near the top of the printer.  The printer than lets me use another tray, and the job is finally printed.  

I tried cleaning the inside, no wheels seemed to be stuck or anything.  I tried a couple other things like unplugging it and checking for jams, but none of those did anything.  Does anyone have a suggestion?  

Thanks

Kristopher Lou · Accepted Answer

When working with any printing device it's unavoidable that you'll experience a document jam. Below are the actions you'll want to adhere to when this happens.

Tip: To personally eliminate document take on the document with both arms being cautious not to split the document while taking it. If you're incapable to get to an advantage of the document that allows you to take it you may need to personally move the equipment that supply the document through the printing device.

Turn off the printing device.
Inspect the location or plate the printed document ejects to. If the trapped document is noticeable personally eliminate it.
Remove all document containers and any document that may be trapped between the plate and the printing device. If the trapped document is noticeable personally eliminate it.
Open the printing device entrance that allows you access to the printing device inkjet capsules or skin toner and look for any trapped document. If the trapped document is noticeable personally eliminate it
Turn the printing device back on. If you continue to get a printing device jam mistake try duplicating the above actions again. If issue still continue to persist and you see no document that is trapped in the printing device it's likely your printing device is suffering from another components problems and we recommend getting in touch with the printing device producer for additional support or fix.

weyhrauch · Answer

airborne dirt and dirt it out with a can of air. If that doesn't paintings, attempt cleansing the rollers (rubber issues that seize the paper and not the curler that easily prints the image) with slightly alcohol. frequently it relies upon on the place it jams up. on account that's barely tray 2, why do not you save on with making use of tray a million? (in simple terms curious) 0 in on the defective/problematical section: change out the trays in the event that they're interchangeable (tray a million and a couple of) to work out if the project strikes to tray a million. Get a sparkling tray 2 from yet another printer and notice if its an identical issue. (if in an place of work putting with yet another one) If it does, possibly its in basic terms a undesirable tray and you will purchase a alternative section. at times (in lots of circumstances whilst i'm engaged on domicile printers) i hit upon unusual stuff in them printers. little ones look to think of crayons, pens and all varieties of stuff belong in there. I as quickly as got here upon enamel floss grew to become into inflicting the jam, do not question me how that have been given in a single. at times that's a small section that doesn't belong that no person notices, like a paper clip or staple. definite, a staple. once I got here upon a metallic clasp in a printer. bumped off that and it worked superb even nonetheless the different 2 techs ignored it. If the skilled mechanics are having issues, I doubt you will come across a answer right here except they're in simple terms universal techs. could be time to get a sparkling printer. bypass with Xerox, I want them to HP. besides the reality that HP looks are turning out to be extra suitable over the years of their production.

Tray two on HP Laserjet P 3010 is going up and down.?

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