Le 4 mai 2021, la plateforme Yahoo Questions/Réponses fermera. Elle est désormais accessible en mode lecture seule. Aucune modification ne sera apportée aux autres sites ou services Yahoo, ni à votre compte Yahoo. Vous trouverez plus d’informations sur l'arrêt de Yahoo Questions/Réponses et sur le téléchargement de vos données sur cette page d'aide.

Lily R
Lv 6
Lily R a posé la question dans Local BusinessesUnited KingdomOther - United Kingdom · il y a 5 ans

Parcel cleared customs but still stuck at Heathrow?

I ordered a book from Amazon US as it isn't available in the UK yet. Anyway, so far the package has smoothly got to the UK and it cleared customs within a few hours. Since clearing customs checks though it has been stuck at Heathrow for almost 3 days now with no update, okay Sunday is an excuse, but Friday evening, Saturday and today. I just can't understand how it has made no progress whatsoever.

My order is being delivered by UPS by the way.

Why hasn't it done anything for 3 days since clearing customs?

Mise à jour:

I think you'll find postal services operate on Saturdays and even if the parcel isn't being delivered you still typically get tracking information on where it is. Most postal services I have used have given me updates at 3am saying it is at some particular sorting hub. This parcel has not had an update in 3 days and I again point out, postal services still operate on a Saturday.

1 réponse

Pertinence
  • Tavy
    Lv 7
    il y a 5 ans

    Saturday and Sunday are not Business days. Its only 9am in the Uk where I am reading this. Did you expect it to be delivered after midnight last night.?

Vous avez d’autres questions ? Pour obtenir des réponses, posez vos questions dès maintenant.