Echo Sanders

Description: Customer are reporting they are not receiving Groups emails at all or they are very delayed when they finally arrive.

Current Status: UNRESOLVED - engineering is working to resolve as a top priority.

Workaround: View messages on your Group's 'Conversation' page.

Additional Details:

If you are experiencing this issue, please Answer below so we can attempt to gauge the impact of the problem. Please provide your Group's name if possible.

IMPORTANT NOTE:This Known Issue post is for Yahoo! staff to communicate current known issues to benefit Yahoo! customers. We do not gain extra Answers points for questions added to this “Known Issues” category.

Thank you for your patience as we work to resolve this issue!

Description: Some customers are reporting that they are unable to access their pending members list and are instead getting a big frowning face with the message:

Oops! Member list is not accessible

Current Status: UNRESOLVED - Gathering affected Group names

Workaround: Check the management 'access controls' to see if the members list is 'Off.' If it is, turn it back on but let us know!!

Additional Details:

If you are experiencing this issue, please Answer below so we can attempt to gauge the impact of the problem. Please provide your Group's name as well!

IMPORTANT NOTE:This Known Issue post is for Yahoo! staff to communicate current known issues to benefit Yahoo! customers. We do not gain extra Answers points for questions added to this “Known Issues” category.

Thank you for your patience as we work to resolve this issue!

Description: Several customer's are reporting that while their Groups are set to moderate new members, new members are able to post without first being approved.

Current Status: UNRESOLVED - Gathering information for engineering ticket.

Workaround: NONE

Additional Details:

If you are experiencing this issue, please Answer below so we can attempt to gauge the impact of the problem. Please provide your Group's name so we can add you to the list of affected Groups.

IMPORTANT NOTE:This Known Issue post is for Yahoo! staff to communicate current known issues to benefit Yahoo! customers. We do not gain extra Answers points for questions added to this “Known Issues” category.

Thank you for your patience as we work to resolve this issue!

Description: Several customers are reporting that some tickers are not working in their portfolios and are instead resulting in a "No such ticker symbol" error - when the ticker is accessible via the main Yahoo! Finance site.

Current Status: UNRESOLVED. The engineers are aware of this issue and are currently working on a resolution.

Workaround: None

Additional Details:

If you are experiencing this issue, please Answer below so we can attempt to gauge the impact of the problem.

IMPORTANT NOTE:This Known Issue post is for Yahoo! staff to communicate current known issues to benefit Yahoo! customers. We do not gain extra Answers points for questions added to this “Known Issues” category.

Thank you for your patience as we work to resolve this issue!

Description: Some customers are unable to access Yahoo! Finance. This includes their portfolios, news and other features of Yahoo! Finance.

Current Status: UNRESOLVED

Workaround: At this time customers using Internet Explorer should try using compatibility view, as this seems to fix it for most customers. Further, we've been unable to replicate on Firefox or Chrome so switching to those browsers should also allow you to access Yahoo! Finance.

Additional Details:

If you are experiencing this issue, please Answer below so we can attempt to gauge the impact of the problem. Please include your computer's operating system/version and the browser/version you're experiencing the issue on.

IMPORTANT NOTE:This Known Issue post is for Yahoo! staff to communicate current known issues to benefit Yahoo! customers. We do not gain extra Answers points for questions added to this “Known Issues” category.

Thank you for your patience as we work to resolve this issue!

Description: All groups are currently being updated. This process was supposed to complete overnight but experienced a few delays, thus most customers will not have solid access to their groups for several more hours. Here are a list of symptoms currently being reported:

1. No messages being sent from group

2. Time out errors

3. If you can gain access, the pages are 'frozen in time.'

Current Status: UNRESOLVED

Workaround: None. Please be patient as the engineers continue to push the update through and return full functionality to Yahoo! Groups.

Additional Details:

If you are experiencing this issue, please Answer below so we can attempt to gauge the impact of the problem.

IMPORTANT NOTE:This Known Issue post is for Yahoo! staff to communicate current known issues to benefit Yahoo! customers. We do not gain extra Answers points for questions added to this “Known Issues” category.

Thank you for your patience as we work to resolve this issue!

All new questions are over an hour old, are we able to post?

Description: Customers are reporting a "Scheduled Maintenance" error message when trying to view their group calendars.

Current Status: UNRESOLVED. Engineering is aware of the issue and is currently working on a resolution.

Workaround: Some customers have reported that refreshing the page will allow access to the calendar, so we're recommending trying that until we have the issue resolved.

Additional Details:

If you are experiencing this issue, please Answer below so we can attempt to gauge the impact of the problem.

IMPORTANT NOTE:This Known Issue post is for Yahoo! staff to communicate current known issues to benefit Yahoo! customers. We do not gain extra Answers points for questions added to this “Known Issues” category.

Thank you for your patience as we work to resolve this issue!

Description: Customers are unable to see historical data for the Dow Jones Industrial Average past 1992.

Current Status: UNRESOLVED. The engineers are aware of this issue and working to get it resolved. We will be updating this KI when possible.

Additional Details:

If you are experiencing this issue, please Answer below so we can attempt to gauge the impact of the problem.

IMPORTANT NOTE:This Known Issue post is for Yahoo! staff to communicate current known issues to benefit Yahoo! customers. We do not gain extra Answers points for questions added to this “Known Issues” category.

Thank you for your patience as we work to resolve this issue!

Description: Some group Moderators and Owners are seeing the following error when accessing pending messages on the groups website:

"Access to pending messages is temporarily unavailable"

Current Status: UNRESOLVED. Engineering is aware of the issue and is currently working to resolve it.

Workaround: Approve pending messages via email instead of on the website.

Additional Details:

If you are experiencing this issue, please Answer below so we can attempt to gauge the impact of the problem.

IMPORTANT NOTE:This Known Issue post is for Yahoo! staff to communicate current known issues to benefit Yahoo! customers. We do not gain extra Answers points for questions added to this “Known Issues” category.

Thank you for your patience as we work to resolve this issue!